2. I bought a FIFA World Cup 2026™ match ticket but did not receive the FIFA PASS opt-in form. When I try to access it, I am asked for a ticket purchase key that I do not have. Where can I get this key?

To obtain the ticket purchase key, please ensure that your ticket was purchased through an official FIFA channel such as FIFA.com/tickets, FIFA Resale/Exchange Marketplace, or FIFA’s hospitality partner (On Location).

Once your purchase is confirmed through an official FIFA channel, you must complete the FIFA PASS opt‑in process to receive the ticket purchase key and share it with your guests, if applicable.

For more information about the FIFA PASS, please visit this page for all the details.