6. I purchased my ticket directly from FIFA and submitted the FIFA PASS opt-in form, but the visa appointment system said I was not eligible for FIFA PASS. Why not?

Please make sure you entered your information correctly in the FIFA PASS opt-in form and that it matches exactly the information you submitted in your visa application.

If you are still having difficulties, additional help is available here.   

For more information about the FIFA PASS, please visit this page for all the details.